Frequently asked questions
Questions? We’ve Got Answers
What is Ocnik Eyewear?
What is Ocnik Eyewear?
Ocnik Eyewear is a vision and eyewear brand offering stylish frames, sunglasses, prescription glasses, and professional eye care solutions at affordable prices.
Do you provide free eye testing?
Do you provide free eye testing?
Yes. We offer free eye testing at selected locations. Please contact your nearest Ocnik store for availability.
Can I buy frames without lenses?
Can I buy frames without lenses?
Yes. You can purchase frames only, or choose prescription, blue-cut, anti-glare, progressive, or sunglass lenses.
How do I know which frame size fits me?
How do I know which frame size fits me?
You can check the size printed inside your current frame's temple arm or visit our store for a personalized fitting consultation. Proper frame measurements are important for comfort and vision.
Do you sell prescription glasses?
Do you sell prescription glasses?
Yes. We provide single-vision, bifocal, and progressive prescription glasses based on your eye prescription.
What lens options do you offer?
What lens options do you offer?
We offer:
• Anti-Glare Lenses
• Blue Light Filter Lenses
• UV Protection Lenses
• Photochromic (Transition) Lenses
• Progressive Lenses
• Polarized Sunglass Lenses
• High-Index Thin Lenses
What are Polarized Sunglasses?
What are Polarized Sunglasses?
Polarized lenses reduce glare from roads, water, and reflective surfaces, improving visual comfort and clarity outdoors.
Do your sunglasses provide UV protection?
Do your sunglasses provide UV protection?
Yes. Our sunglasses provide UV protection to help shield your eyes from harmful sun rays.
How long does it take to make prescription glasses?
How long does it take to make prescription glasses?
Most prescription glasses are ready within 2–7 working days depending on lens type and prescription complexity.
What if I don't have a recent prescription?
What if I don't have a recent prescription?
We recommend an eye examination before ordering prescription eyewear to ensure accurate vision correction.
Do you offer home delivery?
Do you offer home delivery?
Yes. We deliver eyewear products to most locations across India.
How can I track my order?
How can I track my order?
Once your order is shipped, you will receive tracking details via SMS, WhatsApp, or email.
What payment methods do you accept?
What payment methods do you accept?
We accept:
• UPI
• Debit Cards
• Net Banking
• Cash (Store Purchases)
What is your return policy?
What is your return policy?
Products may be eligible for return or exchange within the specified return period, subject to product condition and company policy.
Do you provide warranty on frames?
Do you provide warranty on frames?
Yes. Selected frames come with a manufacturing defect warranty. Physical damage caused by misuse is not covered.
How should I clean my glasses?
How should I clean my glasses?
Use:
• Microfiber cleaning cloth
• Lens cleaning solution
Avoid tissue paper, rough cloth, and harsh chemicals.
Can my glasses be adjusted after purchase?
Can my glasses be adjusted after purchase?
Yes. We provide basic frame adjustment services to improve comfort and fit.
How can I contact Ocnik Eyewear?
How can I contact Ocnik Eyewear?
You can contact us through:
Phone
Visit Our Store
Our team will be happy to assist you.